Terms & Conditions

By confirming your order you accept the following Terms and Conditions:


  1. Al Din Skincare is a division of Shahadah Ltd. In these Terms and Conditions we refer to ourselves as 'Al Din Skincare.' 
  2. Any acknowledgement by us of receipt of an order placed by you does not mean that we have accepted your order. Acceptance of your order and completion of the contract between you and Al Din Skincare will take place on despatch to you of the products ordered unless we have told you that we do not accept your order or you have cancelled it.
  3. We will validate your credit/debit card before accepting your order. We will not accept your order if your card is declined at any stage during the processing of your order. We will try to contact you if your card is declined after you have placed your order but this may not be possible.
  4. We take reasonable care to protect the confidentiality of your payment card details but Al Din Skincare is not liable if these details are intercepted by and used by third parties through no fault of our own.
  5. We have tried to ensure that information provided on this website is accurate. However, we make no representation and give no warranty of any kind in respect of the information. We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the website or in respect of any error or omission.
  6. Nothing in these Terms and Conditions is intended to limit any rights you might have as a consumer or other statutory rights that may not be excluded or in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
  7. All the products on the website are subject to availability. We do not guarantee that all items shown on the website are in stock and are available and ready for dispatch. If you have selected an item that is not in stock we will try to contact you as quickly as we can. We will try to do this within 24 hours (except at weekends and on bank/public holidays when it will take longer).
  8. Prices are subject to change without notice. Only one promotional code or offer can be used per order at any one time, and promotional codes and offers can be amended or withdrawn at any time without notice. If the terms of an offer or promotional code are in any way inconsistent with these terms and conditions, these terms and conditions shall prevail.
  9. The time for delivery of your order varies according to your chosen method of shipment. Al Din Skincare have no control over the goods once they are shipped and cannot guarantee that your order will arrive within the time specified by your chosen method of shipment.
  10. We will not refund any postage charges if you fail to take delivery of the goods at the address given by you on your order.
  11. We do not do returns due to healthy and safety reasons as it is skincare products.
  12. Postage costs are non refundable unless an error has been made on our part.
  13. This Contract is deemed to have been made in England and is governed by English Law and the parties agree to submit to the exclusive jurisdiction of the English courts as regards any claim, dispute or matter arising out of or relating to this Contract.

Contact

If you have any questions about these Terms and Conditions, please email us at enquiries@aldinskincare.com

Disclaimer

The information given on the website about our products does not seek to replace medical or specialist advice. You may wish to consult your medical practitioner prior to using our products.

Returns Policy

We do not accept returns due to healthy and safety reason.

Product Reviews

Submitting Reviews:

Al Din Skincare may use product reviews in whole or in part together with the first name and town/city of the person submitting it. By submitting a review you give permission to Al Din Skincare to publish and/or reproduce all or any part of the review in printed or online media in connection with any activity relating to Al Din Skincare's activities. We are under no obligation to use any or any part of any review submitted. We reserve the right to consider reviews prior to publication, and to correct grammatical or typing errors, and to shorten reviews.

Information about Reviews:

Reviews appearing on this site are individual experiences, reflecting real life experiences of those who have used our products and/or services. However, they are individual and subjective. We do not claim or make any admission that the reviews are typical results that consumers will generally achieve. The reviews are not 100% representative of all of those who will use our products and we make no such admissions.

Al Din Skincare are not responsible for any opinions or comments posted to our site. We are not a forum for reviews but do provide reviews as a means for our users to share their experiences with one another. Any review displayed on the website is strictly representative of the views of the reviewer.

Al Din Skincare will never instruct a person on what to say in a review. We will disclose any material connections that we have with any person providing a review, so far as we are aware.

So far as we are able, we will monitor product reviews made by customers to ensure that the claims made are truthful and can be substantiated.